
For over 3 years we have suffered thru substandard internet connection, TV connections that sometimes go out for no reason and twice having our cable cut when Brighthouse could not figure out whose cable went where.
Enough is enough. Over the last 6months we have called repeatedly about out internet being intermittent. It would come and go as pleased for no apparent reason. We were given many, many excuses - like it was our router and we needed to hook up the computer to the modem. We were told that they did not have any issues in the area, so just re-set the modem. All of that was just a band-aid. The last straw was last week when once again, our cable was cleanly cut off at the pole and we went 2 days without cable or internet.
Today, AT&T gets installed. They have been here all week long setting up everything for the outside. Knocking on the door to let us know they are here. In just a few short hours, they will be broadcasting in to our home and helping our computers work faster and more efficiently.
Here is hoping for a smooth and productive relationship.
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